How to resolve SSL and certificate issues with iPad Pro 2nd generation on iPadOS 17.7.5?

My IPad Pro 12.9 2nd generation finally auto-updated to iPadOS 17.7.5 after months of being unable to perform any update. However I'm getting a "Cannot Verify Server Identity" message for "google.com" and calendar.google.com, and also an SSL error with Dropbox. The details on the certificate are *.google.com issued by WR2 - Not Trusted (Expires 4/28/25).



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iPad Pro, iPadOS 17

Posted on Feb 21, 2025 11:49 AM

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Posted on Mar 10, 2025 07:30 PM

I’m also having this issue! I even tried the complete factory reset and that still didn’t work. Hoping for some type of solution here

10 replies

Feb 27, 2025 05:08 PM in response to nakul54

I found something on another thread about resetting network settings and that worked. It's Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings

This then required me to log back in to my WiFi but after doing so the problem was resolved.

That post said that if that did not work you could try doing Reset All Settings.

Mar 4, 2025 01:32 AM in response to Magglodon

everything solved by itself overnight, no other actions performed on my end (other than the stated in previous answers)

Yesterday morning gmail loaded normally and every google app is doing all right since.

I activated the “update critical system files” checkbox in updates configuration, guess some system archives were updated on their own, because, pfew, what a windowsupdatelike bug!


Did any of you notice the disappearance of a huge amount of free space after this update?

easily 10 gb are now gone, may not seem much to lose in a 256gb device, but it’s a lot in a 64gb one…

Feb 28, 2025 01:25 AM in response to rpbowdni

thanks so much for sharing, glad that worked for you. I tried both and none of them was the solution.

also, none of the google apps are working. YouTube , google, google maps and google earth are all offline and some other websites are still giving the not trusted certificate warning. Some of them are accesible clicking on ignoring the risks, but google sites are not. Had to eliminate the calendar google account to stop the error warning window.


somehow mail app is magically able to access and download from the gmail account


some of the errors I can see :

NET::ERR_CERT_AUTHORITY_INVALID

ERR_SSL_PROTOCOL_ERROR




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How to resolve SSL and certificate issues with iPad Pro 2nd generation on iPadOS 17.7.5?

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