BP monitor not pairing

My Welch Allyn 1700 blood pressure monitor will not pair with my new iPhone 16. The Welch Allyn app says it is paired, but it is not listed as a paired device on Bluetooth settings. Therefore, it will not record readings on the app.

iPhone 16, iOS 18

Posted on Feb 20, 2025 1:37 PM

Reply
2 replies

Feb 20, 2025 2:05 PM in response to RuthCh1

From the Hillrom website:


Pair your smartphone with the

Blood Pressure (BP) monitor

  • Unpack your device and install the batteries.
  • On your smartphone, open Settings and
  • turn on Bluetooth.
  • Download the Welch Allyn Home App from
  • the App Store® 
  • Launch the Welch Allyn Home App and
  • complete the following steps:
  • Enter your email address and temporary password
  • Review and agree to Terms and conditions
  • Change your password
  • Enter profile information
  • Select the measurements you wish to track
  • Optional: Enter goals
  • In the Add a device screen, touch I have a blood pressure device.
  • Press AND HOLD the power button on the BP monitor for 2 seconds to pair the device.
  • A Found device screen appears on your phone.
  • Rename the device or leave as is, and then touch Save.
  • Touch Done with devices.
  • An All set! message appears. Pairing was successful.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

BP monitor not pairing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.