iPhone 16 Pro Max Charging Issues

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Namsonle Author

Level 1

5 points

iPhone 16 Pro Max Charging Issues

Hello,

I purchased an iPhone 16 Pro Max in November 2024.

Last Saturday night, when unplugging the charger, I noticed that the battery icon still displayed as charging.

I restarted the device, and the issue disappeared, but the wired charging (USB-C) stopped working.

When I checked, I encountered a panic full error and a reset counter issue, and I was unable to update to iOS 18.3.

After sending the device to Apple's service center, I purchased a new black iPhone 16 Pro Max.

However, today, the new device is experiencing the same issue (not charging).

Could you please explain what is happening with both of my devices?

Posted on Feb 12, 2025 04:03 AM

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Answer 1

Feb 12, 2025 04:25 AM in response to Namsonle

Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.

Learn how to identify counterfeit or uncertified Lightning-based accessories.

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