Issues with Streaming and Song Availability on Apple Music

Dear Apple Music Support Team,

I am experiencing several issues while using Apple Music, despite being connected to a high-speed Wi-Fi network. The problems include:

  1. Slow Streaming: Songs often take time to load, and playback frequently slows down or buffers, even when my internet connection is strong and stable.
  2. Downloaded Songs Delay: Even songs that I have downloaded sometimes take 1-2 minutes to start playing, which defeats the purpose of offline listening.
  3. Search Issues: I am unable to find certain songs in the search results, such as "I'm Spider-Man" by Hans Zimmer, despite it being a well-known track.

These issues are affecting my overall experience with Apple Music, and I would appreciate any guidance or troubleshooting steps to resolve them. Please let me know if there are any fixes or updates that might help improve performance.

Looking forward to your response.



MacBook Air 13″, macOS 15.3

Posted on Feb 11, 2025 10:57 PM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Issues with Streaming and Song Availability on Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.