Apple Music Downloaded Songs Will Not Play

What do I do when I have plenty of downloaded songs in my library and none of them will play for longer than 2 seconds like it’s waiting for better connection? This problem has persisted all day and multiple times I have been on long trips without a steady internet connection. I continue to pay 5.99 for my subscription when my downloaded songs never work. If the problem continues I will be switching services.

Posted on Jul 1, 2023 01:42 PM

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1 reply

Jul 3, 2023 02:09 PM in response to miaseidel

Hello miaseidel,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


You mentioned that you don't always have a steady internet connection. Does this issue happen when you have a good cellular connection? Do you find it happens when you are connected to Wi-Fi?


There are a couple of actions you might find help with this issue:


  1. Restart your iPhone - Apple Support
  2. Quit the Music app - Quit and reopen an app on iPhone - Apple Support
  3. Make sure your iPhone is fully updated - Update your iPhone or iPad - Apple Support


Best regards.




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Apple Music Downloaded Songs Will Not Play

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