Turning off stolen device protection

My Face ID isn’t recognising me and therefore I can’t turn off stolen device protection to reset my Face ID

iPhone 13 Pro, iOS 18

Posted on Feb 8, 2025 04:51 PM

Similar questions

How do I turn off Stolen Device Protection when Face ID is not working? I want to turn off the option to protect the stolen devices, but the Face ID is broken, what is the method? [Re-Titled by Moderator] Original Title: Face ID is broken,
665 3
Can't turn off Stolen Device Protection on iPhone My iPhone can’t accept my face id then I want rest face id it says turn off the stolen protection and when I want to turn it off it require face id and doesn’t accept it [Re-Titled by Moderator]
1708 1
Reset Stolen Device Protection to enable Face ID in iPhone I was using my phone and it won’t let me use Face ID because it’s apperently stolen [Re-Titled By Moderator]
440 1

1 reply

Feb 8, 2025 05:14 PM in response to kacer

The only option is to restore the phone to factory settings. If there was a way to turn off stolen device protection without biometric identification it wouldn’t be stolen device protection, it would just be a joke.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Turning off stolen device protection

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up