Can't turn off Stolen Device Protection on iPhone

My iPhone can’t accept my face id then I want rest face id it says turn off the stolen protection and when I want to turn it off it require face id

and doesn’t accept it



[Re-Titled by Moderator]

iPhone XS, iOS 18

Posted on Apr 27, 2025 05:16 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2025 07:22 AM

If Face ID is broken you need to get it fixed. SDP requires it, because if there was any other way to override it then it wouldn’t be Stolen Device Protection.


You can restore the phone to factory settings to bypass it.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't turn off Stolen Device Protection on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.