MacBook Air fans running excessively
Hi! I've been having problems with my MacBook Air (2019) ever since I updated it from one of the older versions (around Mojave or Catalina). The fans will run sporadically and excessively when the CPU usage is low, sometimes even while asleep. It can be fixed by restarting the computer, but it happens too regularly for that to be practical. I am aware that Google Chrome (which is the only thing I use consistently) can be a culprit for high energy usage, but I check Activity Monitor whenever the fans run and the CPU usage is never more than 20%.
I have been to the Apple Store on numerous occasions:
1) Was told to replace the battery and did so --> battery life is improved but fan issue continues
2) Was told to turn off all background items --> no improvement
The noise and consistent need to restart my laptop is driving me insane. Any suggestions? Should I factory reset and downgrade it to an older version?
MacBook Air 13″, macOS 14.7