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Windows 10 recognizes iPod but iTunes doesn't?

I ran diagnostics and it said "iPod Support" was not installed - but it didn't provide an actual way to download it? Reinstalling iTunes (even an old version) didn't help. Note: no old System Restore points available. How do I get "iPod Support" back?

iPod shuffle

Posted on Jan 17, 2025 6:50 AM

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2 replies

Jan 17, 2025 9:07 AM in response to davemdks290

I got it to work:


If iTunes doesn't show the iPod icon when it gets plugged in (and Windows does open a window), install "Apple Devices" app and open it (plugging in the iPod will then cause it to download the "iPod Support" app - you can verify using the "Add or Remove..." app). If there then remove the "Apple Devices" app. Now iTunes app should show the iPod icon when it gets plugged in!


Windows 10 recognizes iPod but iTunes doesn't?

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