iPhone 16 Pro Max stuck in 'Hello' screen

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iPhone 16 Pro Max stuck in 'Hello' screen

I just bought new iphone 16 tthe update for new 18.1 the phone stuck and I turn off the phone when it back the phone back to hello positions and do nothing I used volume up and down and side bottom and holding it until the sign of apple back but nothing happened and have the same problem. Anybody knows what to do

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Jan 4, 2025 11:58 AM

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Answer 1

Jan 4, 2025 2:47 PM in response to Samghassemi

he "Up, Down, Side" instructions require some precision:

Press and quickly release VOLUME UP

then

Press and quickly release VOLUME DOWN

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.

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iPhone 16 Pro Max stuck in 'Hello' screen

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