"None of this is accessible since I'm still in the set up stage, all I get is the Hello screen and cannot go anywhere else on the phone"
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Contact Apple ASAP:
A. Take this Up with Apple:
For login assistance from here, you need to contact Apple Support.
Apple Phone Support Info:
B. Chat Session Info:
Using another device, you can perform a chat session with Apple Support.
Setting Up the Chat Session:
- Go to: support.apple.com
- Scroll Down to "Tell us how we can help"
- Select: Get Support
- Proceed from there as Necessary
C. Screenshare:
With another device, consider performing a screensharing session on your device, so they can see this firsthand, from your perspective. Use my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip