Unable to establish connection with a laser engraver
We are trying to connect a new xTool laser engraver with a 2018 MacBook Pro (on Sequoia 15.2) and 2017 MacBook Pro (on Ventura 13.7.2) through an up-to-date xTool proprietary software. Neither laptop could connect easily to the laser engraver.
It was not an issue of the USB cable, since we have verified that it worked with a different laser machine. We have run through all the steps xTool suggested us to do, and the only thing that worked was disabling the MacBook's System Integrity Protection. As soon as we disabled the SIP, the USB connection worked. However, as soon as we re-enabled the SIP, we could not establish any connection anymore.
Is there an alternative or workaround to allow us to connect a reputable laser machine to the MacBook without disabling the SIP?
MacBook Pro 15″, macOS 13.4