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Cannot load driver for Canon ImageFormula R40 scanner on MacBook Air

Purchased a Canon scanner ImageFormula R40 to scan many business documents. At first I had trouble because the Mac kept saying the CaptureOnTouch app was damaged, no matter how many times I replaced it. I called Canon and they also added a Twain app and we got it to work. But even with the IT Canon person on the phone, we could not get the driver to read. The error message says "cannot load driver". My Mac Booker is last year's purchase and the OS is Sonoma 14.7.2 with the M2 2022 chip. I have the Canon scanner USB plugged into my hub because the Mac BookAir does not have any USB ports. Can anyone help? I need to get this working urgently for a current project.




[Re-Titled by Moderator]

MacBook Air, macOS 14.7

Posted on Jan 18, 2025 8:27 AM

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Cannot load driver for Canon ImageFormula R40 scanner on MacBook Air

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