Unable to restore iPhone 12 mini from Windows

iPhone 12 mini, having trouble restoring from a Windows computer.

Message comes back that password doesn't match with the password to unlock the iPhone. Sometimes message says that password doesn't match with the password used during backup.


I have used my apple ID password and even my iPhone unlocking password but it doesn't complete the restoring process and never restores to the date of the backup on the computer.


[Re-Titled by Moderator]

iPhone 12 mini, iOS 18

Posted on Dec 29, 2024 02:41 PM

Reply
5 replies

Dec 29, 2024 07:51 PM in response to milind117

"I have used my apple ID password and even my iPhone unlocking password but it doesn't complete the restoring process and never restores to the date of the backup on the computer."

-------


Backup Passords:

Passwords are Unique: The password is created as encrypted. You created it when you created the backup. So, that is the password to use. They will not change over time.

  1. Go Here: Restore All Content to iPhone from a Backup - Apple Support
  2. As to Reads: If your backup is encrypted, you must enter the password before restoring your files and settings.


Dec 30, 2024 07:15 AM in response to TheLittles

Thanks for your response to my question.

I used Apple Devices App on my Windows computer to backup my iPhone. I used unencrypted option so no password was used or needed, and now trying to restore it from the same computer. Using again Apple Devices app but getting this password doesn't match error so unable to restore. It is frustrating why one can't override this since it is my computer and my iPhone.


I appreciate any help I cag get to overcome this issue. Thanks for your help Apple Community


Dec 30, 2024 03:03 PM in response to milind117

Unable to restore iPhone 12 mini from Windows: […]Using again Apple Devices app but getting this password doesn't match error so unable to restore. It is frustrating why one can't override this since it is my computer and my iPhone.[…]

———-


Restoration Restrictions:

So, which iOS is currently installed? Unlike a Mac, or PC, you can only restore your iPhone from a backup that is of the same iOS that is currently in your iPhone. So, if it is of an older iOS, then that make this backup useless, and you should just delete it.

Dec 30, 2024 03:22 PM in response to TheLittles

TheLittles wrote:

Unable to restore iPhone 12 mini from Windows: […]Using again Apple Devices app but getting this password doesn't match error so unable to restore. It is frustrating why one can't override this since it is my computer and my iPhone.[…]
———-

Restoration Restrictions:
So, which iOS is currently installed? Unlike a Mac, or PC, you can only restore your iPhone from a backup that is of the same iOS that is currently in your iPhone. So, if it is of an older iOS, then that make this backup useless, and you should just delete it.

Are you sure about this? I've never heard that a backup from an older iOS version cannot be restored to a phone on a newer iOS version. It is true that a backup made on a higher iOS version cannot be restored to an iPhone on an older iOS version. But I haven't heard the reverse is true. Please show where you saw this.


Thanks

Dec 30, 2024 03:24 PM in response to milind117

milind117 wrote:

Thanks for your response to my question.
I used Apple Devices App on my Windows computer to backup my iPhone. I used unencrypted option so no password was used or needed, and now trying to restore it from the same computer. Using again Apple Devices app but getting this password doesn't match error so unable to restore. It is frustrating why one can't override this since it is my computer and my iPhone.

I appreciate any help I cag get to overcome this issue. Thanks for your help Apple Community

If I were you, I'd contact Apple Support directly for help. If you're in the US, you can call Apple at: 800-MY-APPLE.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to restore iPhone 12 mini from Windows

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.