Iphone and apple account stolen at the same time

Hello Apple Community,

My iPhone was stolen, and somehow the thief managed to figure out my Apple ID password, changed it, and seemingly removed the device from Find My iPhone on iCloud. Fortunately, I’ve regained access to my Apple account and have updated the password.


I have a few questions:

  1. Can I check the movement history of the device before it was removed from iCloud?
  2. It seems they attached a new Apple ID. Is it possible for Apple to provide me with information about this? (I’ve already reported the theft to the police.) If they switched the Apple account, will they have access to all my apps, including Outlook and Teams?
  3. Is it still possible to erase the data on the device in this case? I don’t care about the phone itself anymore, but I want to ensure that all my personal data is erased.


Thank you very much for your support. I’ve had trouble finding a direct chat with Apple, and I really appreciate your help.

iPhone 13, iOS 18

Posted on Dec 23, 2024 02:21 AM

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6 replies

Dec 23, 2024 06:50 AM in response to Sultan7788

Sultan7788 wrote:

After I changed password on apple account (first blocked as I didnt have my sim active, restored it). Now they can not log into my apple account right? Does it mean that they couldnt access the yahoo, microsoft and etc passwords as apple account was switched? thank you a lot.


I don't know how long they had with your passcode, and your Apple ID credentials, to root around in your phone. Securing your Apple Account after the fact would not automatically keep the thieves from using account names and passwords that they learned while they had the credentials needed to ransack your phone.


If they had both your passcode and your Apple Account credentials, you have to assume that anything that you had stored on that phone, including, but not limited to,

  • Debit and credit cards registered in Apple Wallet
  • Account names and passwords memorized by the phone
  • Wi-Fi passwords memorized by the phone
  • Personal data like contacts, notes, and photos

could be compromised.


Dec 23, 2024 02:57 AM in response to Sultan7788

As for 2(b), they could have tried to ransack your data while they had access to the phone and to your Apple Account. You may want to change the passwords for any account whose password the iPhone had been remembering for you - just in case. E.g., if you had a Microsoft Account and the phone was logged into it for your Microsoft apps, then change that password in case that account was compromised.

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Iphone and apple account stolen at the same time

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