Facebook app warns to “Turn up your device volume to unmute the video“ when tapping on mute button.

This is a known issue in the Facebook app. Facebook needs to update their app or you’ll need to access Facebook using a web browser.

Same exact thing happening to me. Started a week ago. I’ve gone through every setting possible in iPhone and Facebook. Nothing works. Only the going all the way out, closing the app, and back in. My family has same exact phone, yet they don’t have this issue.

Please try this, play a clip and while it’s playing use the up volume button on the side of your iPhone to adjust. Then quit facebook, wait a minute or two and open FB and try another clip and what’s the volume like?

Go into settings:: Sounds and Haptic then toggle the Change with Button to the off position::

Then the Keyboard feedback section::Toggle the Lock sound to the off position and that’s it.. Thank me later iPhone 14 Plus and up iOS devices

Are you all on the same version of iOS? Have you tried updating the Facebook app or deleting the app and downloading a fresh copy from the App Store?

Try turning off the setting that says change ringer volume with buttons. It should work then, if it doesn't then it's a problem with the FaceBook app.

It’s ridiculous. you have to quit the facebook app then open it again - but of course, the video you wanted to watch is now gone. i got around this by leaving my volume set at the smallest bit (normally i would have it completely off at all times). i hope they fix this.

All on same version. Started with me before the new iOS update. Thought the update would make it stop, but no. I have uninstalled and reinstalled Facebook just now. But now I can’t get the volume on videos to work at all. Not even after closing it out and going back in.

I have the same problem. Went into media on Facebook settings and said start videos with sound. Still doesn't work

I have the same issue . It wasn’t like this before the updates AND it only affects reels. In feed ads or stories play sound. It’s the reels I can’t unmute

Have you checked the settings on the fresh copy of FB? Sometimes when apps are deleted and reinstalled the settings change from what they were previously.

Yes I have. Checked all settings on phone and Facebook to make sure they were correct still.

Not being able to hear some of the videos is so annoying!!! I really hate it! Please update the Facebook app for IPhone users!

Apple doesn’t own Facebook. Meta owns Facebook, Instagram, Messenger and WhatsApp. The owner of the software has to update it.

This isn’t a Facebook issue As this happened when I updated my iOS. This is a Apple issue and they need to fix this