Regardless of what software version, phone or model is involved, I have a 90% failure rate on my HomePods. I literally asked it what time it was and after quite some time it just said 'sorry there's a problem'. That's what I hear most of the time. Tried re-setting, reinstalling etc etc. I think they're just a poor product - anyone else find the same?
That sounds like an internet connectivity problem. If your Wifi is using the 2.4Ghz band, then it is common for the band to have interference from other devices that will cause an intermittent loss of connectivity. If possible, force your router to use the 5Ghz band. Some dual band routers will default to 2.4Ghz.
I have had my stereo pair for 5 years and use them 3-4 times a week for music and have not experienced any problems.
HomePods - 90% failure rate
