Hi I’ve got few days ago AirPods gen 3 from o2 in Uk and I’m annoyed already. So often when I listen to music sound just cracks and lags. This is very annoying also I’m using Apple Music. I already did reset and paired again even restarted phone and nothing helped. Well this is annoying because cheap headphones for 10 pounds didn’t had such a problem and if I won’t fix it then I’ll have to return them.
Hi Cookie_I,
We'd like to help point you in the best direction as this would not be expected behavior. It sounds like you have done some great steps via this article How to reset your AirPods and AirPods Pro - Apple Support. This is helpful when there are connection issues, and if you have further tested with another device to isolate to either AirPods or iPhone, then you will want to further follow up with Apple Support.
Thanks for using Apple Support Communities.
I’ve tested them with Wi-Fi off and was good but later I’ve tested again and it’s the same I’m tired of those I’ll prob return them and get better headphones not from apple
Cookie_I,
We understand the frustration. We do recommend reaching out to Apple Support, so that they can look a little deeper into this issue with you: Get Support.
Take care.
I wanted but I don’t know if it charges you for message or is it free?
Problem with new AirPods gen 3
