Facetime not working on IOS 17.5.1

Can't make Facetime calls - The video icon on contacts is grayed out.

I have shut down phone and started back up again and made sure Facetime was "on".

Any suggestions?

iPhone 12 mini, iOS 17

Posted on Jun 20, 2024 8:41 AM

Similar questions

FaceTime is unusable on iPad 10th gen after iOS 18 update. FaceTime is unusable after updating to iOS 18, specifically on iPad (10th generation). Every time I am in a call, within 5 minutes I get an error saying "Unstable connection". Shortly after this error the call automatically hangs up. Is anyone else facing this issue? If so, was there anything you did that fixes it?
1439 3
iPhone SE gen3 can’t choose FaceTime while on a call While on a call I can’t select FaceTime . The icon for FaceTime is dull like it’s not available.
347 1
After update 16.2, FaceTime no longer works when I make a video call. iPhone xs. What happens? After update 16.2, FaceTime no longer works when I make a video call. iPhone xs. What happens?
420 1

1 reply

SGoff21

Level 1

8 points

Jul 5, 2024 12:22 AM in response to LT7521

I’m having the same problem. Anyone have a solution?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facetime not working on IOS 17.5.1

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up