Apple Devices app, wont install on windows

When I attempt to install the Apple Devices app on Win10, it never gets past the initial splash screen with message, "Retrieving Information from the Microsoft Store...". I don't see any posts about this on MS support, so thought I'd check here.

Windows, Windows 6

Posted on May 5, 2024 03:14 PM

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Posted on Jul 15, 2024 11:32 PM

When I try to install Apple Devices App from microsoft store I get "this product is not compatible with your prossesor

pls. help Win. 10



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2 replies

May 5, 2024 04:45 PM in response to 1newton

Solved:

What didn't work was going to the MS Store website, downloading the Apple Devices app installer, then launching it. Hung every time.


What worked was to launch the MS Store app already in windows apps and 'Get' ing the Apple Devices app directly.


The Apple Devices app seems much smaller and easier than iTunes ever was when you just want to backup. About time.


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Apple Devices app, wont install on windows

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