Panasonic remote no longer fully functional with Apple TV

I have an older Panasonic (plasma) TV. The Panasonic remote would control my Apple TV 4K box and allow me to change channels when using the YouTube TV app. It worked last night when I turned the TV off, but when I turned the TV back on the next morning, it started by showing the Apple TV home page rather than YouTube TV. The remote still works for all the TV functions, but it can no longer control the Apple TV device or the YouTube TV interface. Was there an overnight firmware update that is now preventing my Panasonic remote from operating my Apple TV and loaded apps?

Apple TV 4K (2nd generation)

Posted on Mar 15, 2024 11:16 AM

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Posted on Mar 17, 2024 04:04 PM

Thanks for the idea. I tried to cycle power on the Apple TV box (twice), but that did not work. What did work for me was to go into the Apple TV system menu under Remotes and Devices. Once there, I selected Learn Remote from the Learned Remotes category. It asks you to press some of the key navigation buttons (up, down, left, right, select, and return) so it can learn to communicate with my Panasonic remote control. I hope this is a longterm fix, and that I don't have to repeatedly relearn the Panasonic remote.

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Question marked as Top-ranking reply

Mar 17, 2024 04:04 PM in response to Norway 4

Thanks for the idea. I tried to cycle power on the Apple TV box (twice), but that did not work. What did work for me was to go into the Apple TV system menu under Remotes and Devices. Once there, I selected Learn Remote from the Learned Remotes category. It asks you to press some of the key navigation buttons (up, down, left, right, select, and return) so it can learn to communicate with my Panasonic remote control. I hope this is a longterm fix, and that I don't have to repeatedly relearn the Panasonic remote.

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Panasonic remote no longer fully functional with Apple TV

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