Unlocking an old iPhone XR

My child was playing on my old iPhone XR and changed everything to create her own Apple ID and now it’s locked and I can not figure out how to unlock it

iPhone 15 Plus, iOS 17

Posted on Feb 23, 2024 04:07 PM

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1 reply

Feb 23, 2024 04:19 PM in response to Fender_fluff

If the child does not know the password:

If you forgot your Apple ID password - Apple Support


If the child does not know the passcode:

If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support

It my be possible to reset the passcode if you know the Apple ID Password:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If you have the original purchase receipt from Apple or Authorized Apple Seller, you can request to have the Activation Lock removed since it will be locked to the Apple ID that is logged into the device:

How to remove Activation Lock - Apple Support


Here is the Support Article that deals with several of the locked messages you may have:

If your Apple ID is locked or disabled - Apple Support

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Unlocking an old iPhone XR

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