Need help with a iCloud unlock

My granddaughter is no longer with us, I can’t unlock her iCloud account on her iPhone 7 Plus without her password, It’s my phone that I gave to her and now I want her brother to have it! I have proof of purchase and the original box! What can I do?

iPhone 7

Posted on Sep 1, 2023 03:25 PM

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Posted on Sep 1, 2023 03:27 PM

Hello ~ First of all please accept my condolences on your loss. Click on the link below…


How to request access to a deceased family member's Apple account - Apple Support


Work through the information there and if you need further assistance please post back. Take care.


~Katana-San~

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Need help with a iCloud unlock

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