Unable to use Google Chrome browser on my new iMac

I downloaded the Google Chrome browser on my new iMac and have been unable to use it. When I first tried it quit unexpectedly and when I select reopen it will not.


I've restarted my iMac, uninstalled/reinstalled Chrome. Still get the same Quit Unexpectedly window.


It always worked fine on my previous iMac.


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iMac 21.5″

Posted on Feb 19, 2024 12:32 PM

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7 replies

Feb 19, 2024 06:13 PM in response to mnjul

Another alternate approach to troubleshooting the Chrome browser, and should be much easier, is as follows:


  1. Make sure Chrome is not running at all.
  2. Hold down the Shift key while opening Chrome. Keep holding Shift until the browser fully loads. Alternatively, you can use the Terminal: Type the following command and press Enter: open -a "Google Chrome" --args --disable-extensions
  3. Try running Chrome again. If it can start up now, go on to the last step.
  4. Re-enable your extensions one by one, by restarting Chrome after enabling each one, until you find the culprit. Once you've identified the problematic extension, you can either remove it or look for an update that might fix the issue.

Feb 19, 2024 06:04 PM in response to mnjul

It may be possible that there may be some conflicting software on your Mac that is not allowing Chrome to launch normally. Most likely, its a defective Chrome extension that's cause the crashing.


Since we can't run Chrome without it crashing we will need to modify its preference file (.plist).


Open your User Preferences (aka, ~/Library/Preferences) folder in the Finder. Then, locate and open the Chrome's plist file in a text-editor. Now scroll down to the line starting the settings blocks: "settings": { Each of the extensions will have its own block inside the settings block. To disable them, change their states to 0: "state": 1


To simplify things, just do a search for all lines containing

"state": 1

and change them to

"state": 0


You should now be able to open Chrome without any extensions. If it works, you know one or more extension could be the culprit.

Feb 20, 2024 03:34 AM in response to debdgale

debdgale wrote:

Just had to replace my internal and external hard drive on my iMac. I can't open photo library or an email address connected to my Gmail using Safari. It works in Firefox and Chrome but not on Safari....how can I fix it?

Your problems have nothing to do with this thread. You should start your own including info on what year iMac you have running which version of macOS.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to use Google Chrome browser on my new iMac

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