Icloud backup not restore all whatsapp messages, few chats are missing and gone empty

imellchyntia wrote:

today i backup my whatsapp at 7am and the size of backup is 15gb. then i uninstalled my whatsapp app. after around 2pm i re installed my whatsapp, and I entered my phone number as usual and click the Restore Chats History, the size is exactly the same 15gb.

After the Restore Chats History finished, mostly all my Chats history stay excatly like when i Back Up, but few chat history are gone empty like i never chat with them. but their name are in the Chat List.

please whoever have the same issue like mine. please help me. because mostly it was from my mom and my family. it is really heartbreaking

https://discussions.apple.com/content/attachment/d3904a1d-12be-4b69-86f9-e41395cd6c57

https://discussions.apple.com/content/attachment/4993796d-895a-4669-8340-b61fff44a447

https://discussions.apple.com/content/attachment/031ff40d-b4cc-4b1f-b76f-908261ec1485

https://discussions.apple.com/content/attachment/e54b7cb5-7b38-49d9-b72f-188f86354d43

Whatsapp isn't an Apple product or issue, contact their support or look a their help site for assistance.

imellchyntia wrote:

can you assit me wheres the link?

Use your favorite search engine to find links to whatsapp, or open the app and find it from there.