Apple Pencil (Gen 2) not working

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Apple Pencil (Gen 2) not working

My Apple pencil was working fine for a few months. At some point, I did not use the pencil for weeks and I did not let it charge. Eventually, I charged the pencil and tried to start using it but it simply stopped working. It no longer pairs with my iPad. When I connect it to the charger on the iPad, the Apple Pencil toast message appears but that is it. It does not work. I have tried everything to get it to reconnect.

Do I just have to buy a new pencil?

Posted on Feb 11, 2024 09:43 AM

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Answer 1

Feb 12, 2024 05:41 PM in response to t_spencer75

I have 2 Apple Pencil 2nd Gen and they both just stopped working. I have an extensive technical background and I tried multiple troubleshooting steps that lead me to believe that it is an iPad related issue - possibly an OS update version?

Trouble Shooting Steps:

”Forget Device” then re-dock/re-sync
Updated OS to latest version 17.3.1
1. Forget Device then re-dock and re-sync
Hard Shut down (UP/DWN Volume, Hold Lock until reboot)
1. Forget Device re-dock and re-sync
Took apart the Otter box cover/screen protector to make sure there wasn’t something interfering with the touch screen - touch screen with finger works
Took apart both Apple Pencil tips and ensured they are screwed in securely

*Note:

Tried this with both pencils and always results in the same thing
Both Pencils show that they are docked - they both flash an island notification of “Apple Pencil” and then shows an Island notification on the battery % - however it doesn’t work.
Bluetooth settings says that the pencil is “Connected”

Specs:

iPad Pro (12.9-inch) (5th generation) version 17.3.1
Pencils (A2051)

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Apple Pencil (Gen 2) not working

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