why does Mail bring old unanswered emails to the top of the inbox sometimes? i have emails in my inbox that i never answered, some even from march, and Mail sometimes shoots them up to the top of my inbox as if they just arrived! how do i turn off this option please?
MacBook Pro 16″, macOS 14.2
karen4123 wrote:
why does Mail bring old unanswered emails to the top of the inbox sometimes? i have emails in my inbox that i never answered, some even from march, and Mail sometimes shoots them up to the top of my inbox as if they just arrived! how do i turn off this option please?
Make changes to suit your needs—
Mail>Settings>General
ref: Reply to, forward, or follow up on emails in Mail on Mac
Thank you leroydouglas. I've done that. And now I will wait and see if old unanswered mail appears at the top of the queue. If so, this might take some time, as the "future suggestions" only happen every couple months or more (even though i leave a lot of unanswered mail in my inbox for a long time). So i won't be able to let you know if your second idea worked. Let's hope so! thanks again!
karen
karen4123 wrote:
Thank you for that. However when I went to my Mail>General, the Follow-Up Suggestion box was NOT checked. So why do I continue to get unanswered emails sent to the top of my inbox list? Any other suggestions, or could this be a glitch? Is anyone else having this problem?
Quit the Mail.app then relaunch it holding the Shift key down, let it run and compare you results...
Thank you for that. However when I went to my Mail>General, the Follow-Up Suggestion box was NOT checked. So why do I continue to get unanswered emails sent to the top of my inbox list? Any other suggestions, or could this be a glitch? Is anyone else having this problem?
Mail brings up unanswered emails to top of inbox
