It says my payment method is about to expire and it's not true
My credit card doesn’t expire until December 2024. Why does it say it is about to expire
[Re-titled by Moderator]
iPad, iOS 12
My credit card doesn’t expire until December 2024. Why does it say it is about to expire
[Re-titled by Moderator]
iPad, iOS 12
What I’m seeing is an error pop up when I try to make a purchase, not an email.
What I’m seeing is an error pop up when I try to make a purchase, not an email.
It's legit. There's some glitch in the system. From what I've read on here, originally you entered a month and a year like 02/25. For some reason, Apple's system is now reading that as Feb 25 and NOT Feb 2025. When I re-entered it last night, there were 4 spaces for a year and not 2 like previous. In other posts in this discussion forums, people have spent hours on the phone with Apple support and that 4 digit vs. 2 digit year format has surfaced as the culprit.
This is happening to tons of people (including me) - it's clearly an Apple problem. See this thread:
"Your credit card is about to expire" err… - Apple Community
Did you get an email from Apple about that?
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Did you have (or add) a second credit/debit card? You have to have one card in there before deleting the "bad" card. Then make the second card the primary card, delete the "bad" one, re-add it, make it the primary card, then delete the second card. It's a pain, but that's what I did last night and it all worked.
Cantelope2023- this is happening to us too!!! Is this legitimate or a scam? The system wants credit card information yet the information that was previously entered and has been used for over a year is NOT expired. ??
I have the same issue comming from my Apple TV 4K. My payment method is good until 2026. Apple pay is not having a problem with my card and neither did the Apple TV last week when I bought a movie.
I am having the same issue. I’ve removed my card and added it several times but keep getting the expiration message when it’s valid through 2025
It says my payment method is about to expire and it's not true