Unable to sync Apple Music library/playlists between devices (error code: 18004)
I recently bought an iPhone 15 Pro, replacing an iPhone 12. Since then I have been unable to have Apple Music sync properly between my devices (iPhone, iPad, Mac, PC-web-based). On my PC I acces Apple Music in the web-based version - used to work flawlessly before getting my new iPhone. My former iPhone 12 have been erased, reset and sold off, following Apples own guideline for this process. I don't use iTunes on any of my devices.
On my iPhone:
- All playlists are visible, but contains NO songs
On my iPad:
- All playlists and songs are visible (as it used to be)
On my Mac:
- No playlists are visible
- I receive the following message, when attempting to sync library: "Genius results can’t be updated right now. An unknown error occurred (18004)."
I have done/tried and double-checked the following:
- Updated to latest software
- Signed out, and signed in again (apple ID)
- Toggled "Sync Library" off/on multiple times (set to ON, on all devices)
- Shut off all devices, multiple times
- Reviewed my payment method (still active)
I have searched the web, tried numerous "fixes" and repeated this countless times, but the problem persists.
If this frustrating problem isn't fixed soon, I see no option than cancelling my subscription and going back to Spotify.
PLEASE help.
iPhone 15 Pro