App store reviews not posting

i cannot post app reviews in the store. I submit, and it gives the submission popup, but then my reviews arent there even after days. If i choose to rate an app, my rating will disappear every time i go back to the app store page.


[Edited by Moderator]

iPhone SE, iOS 17

Posted on Dec 15, 2023 11:01 AM

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4 replies

Dec 15, 2023 01:11 PM in response to Hoovalitious

Hoovalitious wrote:

Apple loves to ignore problems they don’t know how to fix so im sure i wont get a response.

Then why bother posting? At any rate this is a user-to-user support forum, nobody gets a response from Apple engineers.


but i cannot post app reviews in the store...my rating will disappear every time i go back to the app store page.

Apple may do whatever they wish with a review, including removing it. Taken from the Apple Media Services Terms and Conditions (part K) you accepted when using the App Store (bold mine):


"Our Services may allow you to submit or post materials such as comments, ratings and reviews, pictures, videos, and podcasts (including associated metadata and artwork). Your use of such features must comply with the Submissions Guidelines below, which may be updated from time to time, and if we become aware of materials that violate our Submission Guidelines we will remove them...Apple may monitor and decide to remove or edit any submitted material, including via automated content filters and/or human review. 


Submissions Guidelines: You may not use the Services to:

  • post any materials that (i) you do not have permission, right or license to use, or (ii) infringe on the rights of any third party;
  • post objectionable, offensive, unlawful, deceptive, inaccurate, or harmful content;
  • post personal, private or confidential information belonging to others;
  • request personal information from a minor;
  • impersonate or misrepresent your affiliation with another person, or entity;
  • post or transmit spam, including but not limited to unsolicited or unauthorized advertising, promotional materials, or informational announcements;
  • post, modify, or remove a rating or review in exchange for any kind of compensation or incentive; 
  • post a dishonest, abusive, harmful, misleading, or bad-faith rating or review, or a rating or review that is irrelevant to the Content being reviewed;
  • plan or engage in any illegal, fraudulent, or manipulative activity."

Dec 15, 2023 06:04 PM in response to -Bubba-

ya i know that apple can moderate reviews on their own app store. My reviews don’t break any of their terms and so that is why i am questioning why they would choose to have those moderators that they use not post my reviews.

and as i posted in my original question, this happens with star ratings as well. Star ratings do not include any words and i cant break terms by rating an application that is in the apple app store. Because of that, i am curious as to why this issue that i am having is happening. Thank you for another copy of the tos though, it was very helpful :)


Rude, rant, or severely argumentative

Dec 15, 2023 06:07 PM in response to Hoovalitious

Hoovalitious wrote:

ya i know that apple can moderate reviews on their own app store. My reviews don’t break any of their terms...this happens with star ratings as well.

Thanks for the additional info. There's no way for us to know what your reviews included and I have seen 'rating' and 'review' used interchangeably so it was worth noting TOS restrictions first.


I would try using a different device (if you have one) to see if the issue persists, or if you don't/it's still a problem, try signing out and back into the App Store, then trying again.

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App store reviews not posting

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