iPhone 15 Pro Max bluetooth connection drops a lot

I now have the iPhone 15 Pro Max, but the Bluetooth connection is not optimal for my Phonak hearing aids. the connection drops a lot. I have already reinstalled the app without any results

[Re-Titled by Moderator]

Posted on Nov 2, 2023 1:56 AM

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3 replies

ProustGiulio

Level 10

209,766 points

Nov 2, 2023 11:58 AM in response to maikel68

If it only happens with your hearing aids, contact Phonak and explain you problem (they might have a firmware update for your model).

If it happens with all bluetooth accessories, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

maikel68 Author

Level 1

4 points

Nov 2, 2023 12:01 PM in response to ProustGiulio

Thank you. I Will contact phonak

Nov 6, 2023 8:00 AM in response to maikel68

Also, make sure no other apps are using bluetooth, I have heard that Alexa can cause problems like this.

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iPhone 15 Pro Max bluetooth connection drops a lot