Oticon Companion doesn’t work

For six years I could just tap “TV” on my iPhone Oticon app and get instant results. Since the app was replaced with Oticon Companion, I have to uninstall and reinstall the app every time I turn on TV several times a day! I have spoken numerous times with my audiologist and followed their advice each time they suggested something else, but IT DOESNT WORK.

iPhone 14, iOS 16

Posted on Oct 27, 2023 11:49 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2023 01:05 PM

12tippy23 wrote:

For six years I could just tap “TV” on my iPhone Oticon app and get instant results. Since the app was replaced with Oticon Companion, I have to uninstall and reinstall the app every time I turn on TV several times a day! I have spoken numerous times with my audiologist and followed their advice each time they suggested something else, but IT DOESNT WORK.

Let Oticon know https://www.oticon.com/

1 reply
Question marked as Top-ranking reply

Oct 27, 2023 01:05 PM in response to 12tippy23

12tippy23 wrote:

For six years I could just tap “TV” on my iPhone Oticon app and get instant results. Since the app was replaced with Oticon Companion, I have to uninstall and reinstall the app every time I turn on TV several times a day! I have spoken numerous times with my audiologist and followed their advice each time they suggested something else, but IT DOESNT WORK.

Let Oticon know https://www.oticon.com/

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Oticon Companion doesn’t work

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