Apple Music says I’m offline when I’m not.
iPhone, 11 Pro, updated to 16.6
Account is current, and other apps are working. Anyone have any suggestions?
iPhone X, iOS 16
User profile for user:
justinb2603
User level:
Community Specialist
Hello Daddio2721,
Thanks for choosing the Apple Support Communities. We see Apple Music is showing offline. We can help.
To start, please ensure the Apple Music app can be used on cellular data. This can be done by following:
"Choose cellular data options for Music
Go to Settings 
> Music, turn on Cellular Data, then do any of the following:
- Turn Download over Cellular on or off.
- Tap Audio Quality, turn on Lossless Audio, then tap Cellular Streaming to choose a setting (None, High Efficiency, High Quality, Lossless, or High-Resolution Lossless).
- High Quality, Lossless, and High-Resolution Lossless use significantly more cellular data than High Efficiency, which may incur additional charges from your cellular carrier. Songs may also take longer to start playing."
More info here: Add music to iPhone and listen offline
We hope this helps.
Cheers!