new phone set up stuck at software update

I am trying to set up a new iphone 13 from old iphone se. Trying to transfer data which it looks like has done but i cannot bypass update to IOS 17 on new phone and it is stuck.

Internet speed not an issue as currently have 500mpbs+, i left overnight for few hours last night, but nothing is happening.

how can i complete new phones set up, number is due to transfer across today and have no phone to use!

iPhone 13, iOS 16

Posted on Oct 17, 2023 01:44 AM

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6 replies

Oct 17, 2023 08:23 PM in response to spurslass

"new phone set up stuck at software update: I am trying to set up a new iphone 13 from old iphone se. Trying to transfer data which it looks like has done but i cannot bypass update to IOS 17 on new phone and it is stuck.[...]"

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Getting Out of a Stalled Update:

Get out of this Boot Loop, and then update using a computer. Use my User Tips:


In depth...

Fixing a Boot Loop:

Your iPhone is in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip


Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

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new phone set up stuck at software update

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