my apple tv is not working on my tv - help?

I have a regular tv and suddenly Apple Tv+ shows won't load. My internet is working, my appletv+ subscription is paid up. I've turned tv off and on numerous times but I just keep getting the death spiral when clicking on a show to watch. Help?



1080p,

Posted on Oct 10, 2023 08:10 PM

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Posted on Oct 12, 2023 05:09 PM

I was having the same issue and was able to get a straight answer. The Senior Advisors with Apple are aware of an issue with Samsung, Roku and Brava TV's not working with the App. From what some of the community issues I've been looking at it looks like the problem is bigger than that. They also don't know when it will be fixed, unfortunately that doesn't help but you know the problem is at Apples end not yours.

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Question marked as Top-ranking reply

Oct 12, 2023 05:09 PM in response to Urquhart1244

I was having the same issue and was able to get a straight answer. The Senior Advisors with Apple are aware of an issue with Samsung, Roku and Brava TV's not working with the App. From what some of the community issues I've been looking at it looks like the problem is bigger than that. They also don't know when it will be fixed, unfortunately that doesn't help but you know the problem is at Apples end not yours.

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my apple tv is not working on my tv - help?

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