iPhone declines AirDrop sharing request after update

I have two iPhones and both worked fine when I airdropped from one to the other. I updated both to iOS 17 and now one phone declines airdrop to the other.


[Re-Titled By Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Sep 24, 2023 10:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 08:47 AM

I solved the issue. It's toggling off the "Bringing Devices Together" feature in AirDrop settings on the new iOS 17.2. AirDrop works fine now between my two phones.

9 replies

Mar 30, 2024 01:59 AM in response to NaMa5T3

I just had a useless chat with the helpdesk. They insisted the cause was NordVPN on both my Mac and iPhone. They made me delete the apps on both devices. After re-installing them, I noticed that the issue came from the Private Relay option in my iCloud+ plan. Once you turn this off, it magically resumes working (with the VPN on).


Thanks, but no thanks Apple.

Sep 27, 2023 05:10 PM in response to NaMa5T3

Hey there NaMa5T3,


Thanks for reaching out to the Apple Support Communities.


To get started, we would recommend that both devices and settings are set up correctly using the information in the following resource under the "Before you begin" section: How to use AirDrop on your iPhone or iPad - Apple Support


If all the requirements there are met, try restarting each device and test the issue again. While restarting may seem like a simple step it can often help with resolving some unexpected issues like this: Restart your iPhone - Apple Support


Let us know if that's able to help.


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone declines AirDrop sharing request after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.