Payment not taken for new iPhone

I ordered a new iPhone on Friday last. I received a order confirmation email but no payment has been taken from my bank account. Nothing is pending either.

Posted on Sep 18, 2023 02:21 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2023 02:30 AM

Payment, Financing, Refunds and VAT - Shopping Help - Apple


"Apple receives authorization to charge your account prior to shipping your item(s). However, your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement."


If that doesn't explain it, I would suggest calling Apple.


2 replies
Question marked as Top-ranking reply

Sep 18, 2023 02:30 AM in response to Nolooney23

Payment, Financing, Refunds and VAT - Shopping Help - Apple


"Apple receives authorization to charge your account prior to shipping your item(s). However, your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement."


If that doesn't explain it, I would suggest calling Apple.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment not taken for new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.