Add Esim not Showing on Iphone 11

I use an iPhone 11 with model A221,

When I first set it up about 6 months ago, I still found the ADD ESIM option on the cellular tab in settings, I ignored the option because I was still using a physical SIM, but now the option suddenly disappears when I want to add an ESIM. I've tried directly scanning the ESIM QR code via Camera, but when the link appeared I pressed it and nothing happened.

Posted on Sep 17, 2023 10:30 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 07:10 AM

I still didn't get the add esim option

2 replies

Sep 17, 2023 10:34 PM in response to hey-rm

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  3. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



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Add Esim not Showing on Iphone 11

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