On Apple TV Plus, after about a minute, it says "Video not available. There's a problem downloading this video."

This issue occurs for all movies and series on TV+. I tried to trouble shoot. Went to Check Video. Internet connected and Connected for Playback immediately were checked. Checking Streaming Video wheel turned for 1 min and then said "Troubleshooting Complete. No problems could be detected."

FireTVStick4K(2018)/Soundbar(2019),

Posted on Sep 15, 2023 12:24 PM

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2 replies

Sep 15, 2023 02:41 PM in response to ngoodlund

This just started for me yesterday also. I can't watch anything for more than a minute. I have checked all of the solutions Apple lists and nothing works. I went online and verified my credit card. I ran the connection troubleshooter. I have not changed anything on the router firewall. I have reported to Apple, but think I may ask for a refund of the month's subscription. I am betting many people are experiencing this problem.

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On Apple TV Plus, after about a minute, it says "Video not available. There's a problem downloading this video."

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