If my MacBook needs service, can I just drop it off at the store?

My MacBook keyboard has been unable as of late. I barely got it a month ago. I known need to send it into service. But can I just drop it off at the apple store? If so, how do I make an appointment to do so?

MacBook Pro (M2 Max, 2023)

Posted on Sep 15, 2023 05:57 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2023 06:54 AM

Start here:


Mac Repair & Service - Apple Support


Put in the information for the estimate and then click on the "Get Service" button that appears. You should be able to make an appointment from there.


Unless the Apple Store nearest you is not a busy one, avoid going in without an appointment.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

If my MacBook needs service, can I just drop it off at the store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.