set up replacement iphone from icloud backup

Received replacement phone. Trying to restore from icloud. Evidently an update is needed on the phone and it keeps failing

Posted on Aug 18, 2023 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2023 7:57 AM

Set up the replacement phone as New, and don’t restore a backup. Then go to Settings/General/Software Update and update it.


Then set it back to factory settings→Restore your iOS device to factory settings - Apple Support, and you should be able to restore your backup from iCloud.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

set up replacement iphone from icloud backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.