bought some movies that include iTunes Extra and when I try to watch the features, they do not work. is it because of the live broadcast? I have a good internet connection. and I tired logging out and logging back in, but they still don't work. please help. to add, i tried using them with my ipad and desktop.
Hello norbyela,
If some features like iTunes Extras aren't working properly with your purchases, we'd ensure that these devices are running the latest iTunes or Music software for the latest fixes. Without knowing what type of desktop you're using, these should be able to help out:
If you still can't access iTunes Extras, then it may be best to contact Apple Support about the purchase to discuss your options: Get Support
Only they would have access to purchases and can assist from there.
Take care.
It appears I have a large number of movie with Extra Features that don't work any more! How can these movies be repaired/restored? Some come up with black screen other come up with popup error: There was a problem downloading "Movie Name - iTunes Extra / Move Name / Peter Berg" An unknown error occurred (-206). Most of these movies have a folder under iTunes Media/Movies/ @ "Movie Name - iTunes Extras (v1.0).ite" Folder and Movie Name.m4v
itunes extra not working
