Invitation to share Health data from partner is received on my phone, but when I try to accept it shows as no longer active.

I have checked that both our health details are linked to our Apple Watch 8 that we each have, and Health is open to iCloud, but each time I try to accept my partner's invite from her iPhone 11 Pro it then shows the invitation is no longer active and suggests I ask them to re-invite even though the invitation is still showing on their phone. However, when I send her an invitation to receive my health details from my iphone 14 it goes through with no problem and they receive it after acceptance. Both contacts are shown as blue when selecting who to share with.

iPhone 14

Posted on Aug 7, 2023 09:28 AM

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Posted on Dec 25, 2023 02:17 PM

I have the same problem with my partner, except I don't receive notification at all. I can share my data, but the data of my partner cannot be shared. Like Allan123, I followed all the instructions on the forums, but it didn't work.


Would it be possible to contact an expert on Health app to solve this issue?


3 replies
Question marked as Top-ranking reply

Dec 25, 2023 02:17 PM in response to Allan123

I have the same problem with my partner, except I don't receive notification at all. I can share my data, but the data of my partner cannot be shared. Like Allan123, I followed all the instructions on the forums, but it didn't work.


Would it be possible to contact an expert on Health app to solve this issue?


Aug 9, 2023 10:45 AM in response to SravanKrA

I appreciate the effort you put into your reply. Most is not applicable in my case as we are trying to share Health in the same room at the same time. As I wrote I can share my Health details with her, but it doesn't work the other way round. I don't know why Apple has to make this so complicated. She is part of my Family sharing. I really don't want to have to change all the settings on our phones. Mine is a new phone so I would expect it to operate properly. I found one possible solution on this website from a few years ago but again I don't know if I want to go through all this rigmarole:

Unable to share Health app data - Apple Community


Thanks for your help anyway.


Aug 8, 2023 12:12 AM in response to Allan123

There could be a few reasons why the invitation to share Health data from your partner is no longer active on your iPhone. Here are a few possible explanations:


  1. There might be a problem with your iCloud account. If you are having problems with iCloud, it could be affecting your ability to accept invitations to share Health data. Try signing out of iCloud and then signing back in.
  2. Health data sharing invitations might have a time limit for acceptance. If you received the invitation but didn't accept it within a certain period, it might expire and show as no longer active. The invitation might have expired. Invitations to share Health data expire after 30 days. If your partner sent you the invitation more than 30 days ago, it will no longer be active.
  3. If there were connectivity problems at the time you were trying to accept the invitation, it could have led to errors and prevented the acceptance.
  4. It's possible that your partner revoked the invitation before you had a chance to accept it. If they sent you a new invitation after revoking the previous one, the old invitation would be inactive.
  5. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  6. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  7. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Invitation to share Health data from partner is received on my phone, but when I try to accept it shows as no longer active.

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