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Iphone help

I have a iphone 11 the phone will not turn on there is no water damage and when plugged into charger it will not even show the battery symbol please help

Posted on Jul 21, 2023 7:29 AM

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Question marked as Top-ranking reply

Posted on Jul 21, 2023 7:50 AM

Have you tried a different charger? A different wall outlet in a different room?


If so, try force restarting the iPhone: Force restart iPhone - Apple Support


See this article for more steps: If your iPhone or iPod touch won't charge - Apple Support


If that doesn't work there's not much you can do if it won't power on. You may need to schedule an appointment at an Apple Store: Genius Bar Reservation and Apple Support Options - Apple


Or call Apple Support for mail in service: Contact - Official Apple Support



1 reply
Question marked as Top-ranking reply

Jul 21, 2023 7:50 AM in response to GLinder123

Have you tried a different charger? A different wall outlet in a different room?


If so, try force restarting the iPhone: Force restart iPhone - Apple Support


See this article for more steps: If your iPhone or iPod touch won't charge - Apple Support


If that doesn't work there's not much you can do if it won't power on. You may need to schedule an appointment at an Apple Store: Genius Bar Reservation and Apple Support Options - Apple


Or call Apple Support for mail in service: Contact - Official Apple Support



Iphone help

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