Unable to type the system PIN code

I recently purchased a MacBook Air from my company as I was leaving the job. I have the system pin code that was provided by IT. However, I am unable to type the system pin code as the device is locked. Is there anything I can do or ask IT to do to unlock the system code?

MacBook Air (M2, 2023)

Posted on Jul 9, 2023 3:29 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2023 4:40 AM

You need to get your former company to unlock it.


They never should have let you take it in this condition. Here's what Apple recommends should have been done: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


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Unable to type the system PIN code

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