I have a new episode which is playing well when I test via the apple website but not playing on the apple podcast app.
I have multiple listeners making the same complaints.
It error says, "something went wrong, try later "
How do I solve this.
Hi.
It seems all of my episodes are not playing on app. When I first posted, I was being hosted on Anchor/Spotify.
I have migrated to RSS an still they are not playing.
My feed is:
https://media.rss.com/date-my-supplier-the-srm-podcast/feed.xml
My episode links:
However I can confirm your finding that it plays on the webite but not in the app: and it won't play when subscribing on a Mac nor will it download. This is odd behaviour - it would be less so if it didn't play anywhere.
Again, I can't look into this any further unless you post the URL of your feed.
Your file, though the URL in the feed has the extension .mp3, is actually an mp4 file and does have the extension .mp4. Why this would work on the web site I don't know, but it's not surprising that the Podcasts app falls over with it.
I checked the trailer as well - that appears to play but is silent. The actual file is.wav, not .mp3, which is not acceptable.
You should rework your episodes to be actual .mp3 files.
You haven't given me all the information I asked for, but yesterday's episode appears in the Podcasts app on a Mac. It's not unusual for a new episode to take up to two days to appear.
It's really not possible to comment unless you post the URLs of both your feed and your Apple Podcasts page, and specify what episode is causing the problem.
Episode not playing on app but playing on website
