Login stuck after Ventura install

Question

Login stuck after Ventura install

I installed Ventura from Mojave on a 2017 MBP with intel processor and now I cannot log in. I put in my password then press enter and a spinning wheel animation comes up where the login boxes were, but it never logs in. I also get a notification box saying "Optimizing Your Mac Performance and battery life may be affected until completed." plz halp

What hasn't worked:

Booting in safe mode

Running first aid on the disk using recovery mode

Reinstalling Ventura from recovery mode (2 additional times)

I've also tried to just back track and install Catalina, booting from USB, but the Mac OS volumes aren't even showing up as an option to choose as the install location.. just bootcamp and the USB itself.

MacBook (2017)

Posted on Jun 25, 2023 7:47 PM

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Answer 1

Vilas_S

Community Specialist

Jun 27, 2023 10:54 AM in response to everyusername

Hello everyusername,

Thank you for using Apple Support Communities and thank you for sharing all these details with us. Sounds like you're unable to log into your Mac. It also looks like you've done a tremendous job in troubleshooting this unique issue as well. Testing in safe mode was the right step to attempt. It appears that all troubleshooting steps have been exhausted. You even performed a macOS reinstall, yet your issue continues to occur. All these steps that you have completed, are listed here as well: How to use safe mode on your Mac - Apple Support

Since this unique issue continues to occur, we strongly recommend that you reach out to Apple Support for assistance. They might have to investigate this issue further with you. You can use this link to reach the: Get Support

Thank you for using Apple Support Communities. Best of luck.

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Answer 2

Old Toad

Level 10

215,304 points

Jun 27, 2023 11:44 AM in response to everyusername

If the Safe Mode boot doesn't help you can try booting into the Recovery volume (boot with the Command + R keys held down - Intel Macs) or (How to Boot an M1 Mac into Recovery Mode) and reinstall the system:

It will not affect your user data.

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Login stuck after Ventura install

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