Ventura usb drive won't boot and cannot be accessed

I have a MacBook Pro 13-inch, 2020.  Intel Core i5 running Catalina 10.15.7


I recently installed Ventura on an external drive. 

I have been running it ok for about a month but now when I hold down the option key to boot via the USB drive, instead of seeing ‘Ventura’ as a bootable drive I see a drive labeled ‘Ventura - data’. 

‘Ventura - data’ does not boot but leads to the Prohibitory symbol and underneath it says ‘support.apple/Mac/startup’ 


My question are

  • What happened and how can I restore my original boot drive to a working state? Why has the boot drive changed name?
  • How can I retrieve the files (created and edited since) Ventura was installed - given it does not even mount when I run Catalina  


Even when Ventura was booting up fine, I was only ever able to access the volume by using the hold down option key boot process. 

If I booted Catalina and plugged in the external USB drive, all I ever saw was a drive called ‘Update’ - which is still the case. (Normally, I can access any OS boot drive and the files)


If I check Disk Utility now there is a ‘Container disk 3’ and within that 3 volumes:

  1. ‘disk3s4’  - which remains unmounted & is not available to access from finder window>Locations 
  2. ‘Ventura - data’  - not available to access from finder window>Locations 
  3. ‘Update' - available to access from finder window>Locations 


 Any guidance appreciated

MacBook Pro 13″, macOS 10.15

Posted on Aug 26, 2023 10:46 AM

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7 replies

Aug 26, 2023 02:03 PM in response to fivedoor

Unless you has data on that drive that must be preserved I'd erase the drive entirely and install only Ventura on it.


What system are you running on your internal boot drive? If you want your user data on the external boot drive I'd clone your internal boot drive to the external drive with Carbon Copy Cloner. This user tip describes how: Cloning Boot Drive with Carbon Copy Cloner



Aug 26, 2023 11:41 AM in response to Old Toad

Thanks for responding Old Toad

If I go to system preferences /Startup disk (which I think is old version of system settings on Catalina) I can see the 'Ventura - data' drive but not the original 'Ventura' drive which was bootable. When the 'Ventura' drive was available and working there was never any 'Ventura - data' drive that appeared.


What shows in the contents of the usb drive in Disk Utility is the following:

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Ventura usb drive won't boot and cannot be accessed

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