Iphone 11 stuck in SOS mode

Question

Iphone 11 stuck in SOS mode

around 7 am yesterday my iphone went into sos mode by itself, sitting in my living room.

-i ensures my ios was up to date (16.5.1) and automatic updates is enabled

-i tried turning it off/on

-i tried hard reset via volume/side buttons

-i tried turning data on/off

-i tried turning airplane mode on/off

-i tried a network reset general/about/reset transfer/reset network settings

-i tried removing and reinserting the sim card

please help.

-side note, my aunt, who has comcast as her carrier, and an iphone 14 has the same issue. Happened at around the same time. My carrier is verizon.

iPhone 11 Pro

Posted on Jun 25, 2023 01:44 AM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

429,760 points

Jun 25, 2023 01:52 AM in response to Daveofficial82

If you see No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If you see SOS or "SOS only" in the status bar, your device can still make emergency calls.

If you see No Service, Searching, or SOS on your iPhone or iPad

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Answer 2

Jun 25, 2023 02:39 AM in response to SravanKrA

**UPDATE** diagnostics analytics reviewed by apple support chat revealed my iphone is perfectly fine. So i shall be trying my luck with verizon.

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Answer 3

Jun 25, 2023 02:35 AM in response to SravanKrA

Appreciate that extra info, but i do need my phone to preform all of the features i pay 70$ a month for, in addition to the 700$ i paid up front for the phone. Being able to contact emergency services and nothing else is not the agreement i entered into with verizon when i chose my plan, nor apple when i purchased my device. The device is marketed as having data services.

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Answer 4

ThePolk

Level 1

8 points

Jan 3, 2024 12:08 PM in response to Daveofficial82

Turn phone off , remove sim , power on password unlock , power off , insert sim , power on … wait one minute before unlocking then try service . Took 2 hours today 1/3/2024 at 3:07pm . Good luck hope this helps lots !

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Answer 5

Nov 9, 2023 07:57 AM in response to Daveofficial82

iPhone 11 plus price $1200 stuck in sos mode for 3 days . Verizon unable to help . Spent 2 fulls days with Verizon no luck . Taking it to Apple to get looked at . Verizon tried to talk me into buying a new phone, said the antenna inside the phone is bad ? I don’t like the constant having to upgrade to a new phone . What I paid for should last longer than 2 years This iPhone has has never been drop or broken and bought new just 2 years ago with all the bells and whistles on the phone and storage .

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Iphone 11 stuck in SOS mode

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