iOS 16.5 Contact photo does not keep zoom cropping and shifts back to Original

iOS 16.5 Contact photo does not keep zoom cropping and shifts back to Original.

I am observing this issue since very beginning.

After I assign the contact with any pics by adjusting the zoom & cropping.

For a while everything is ok. I can see the contacts face as needed but the problem starts after some time, when the contacts image revert back to full size.


The zoom and crop function is not working literally.


I can see that many iphone users are facing similar issues since very long time.

iPhone 14, iOS 16

Posted on Jun 20, 2023 7:58 PM

Reply
3 replies

Jun 22, 2023 7:26 AM in response to gtrocks007

Hey gtrocks007,


Did you know that we’ve recently released iOS 16.5.1? We recommend that you update your iOS to the latest version and then try again to see if you can reproduce the issue. How to update your device: Update your iPhone or iPad


This article will provide you with more information about each iOS versions: About iOS 16 Updates


Be sure to back up your device before updating: How to back up your iPhone, iPad, and iPod touch


If the issue does come back, let us know and we’ll continue with our troubleshooting steps together. 


Also, here's an article with some information you can check out about the Camera app features on your iPhone: About the Camera features on your iPhone


Cheers!



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iOS 16.5 Contact photo does not keep zoom cropping and shifts back to Original

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